SlotsRoom Casino
Review & Ranking

United States
United States accepted
SlotsRoom Casino Screenshot
RANKING
#1152

OVERALL RANKING

1152
Out of 2008 casinos

OVERALL SCORE

6.4
5 Players voted

YOUR RATING

Drag to rate
- / 10
Thank you for rating.
1ST DEPOSIT

210% + 20 FS 1st Deposit

LEGEND10
  • Min Deposit: $35
  • Wagering: 40xB
  • Games:
    All except selected games (FS - Diamond Fiesta)
PLAYER REVIEWS (1)
WRITE A REVIEW
United States
Steven Deines
31-12-2022
1
Poor Customer Relations
After winning a nice little jackpot, and along with other winnings, I decided to cash out. Immediately the casino put up road blocks to stymie my attempts at withdrawal. They required copies of all credit cards ever used at their site whether or not they were used to deposit what what turned out to be the winning deposit. In my case, I had shredded two of the cards not recently used after I closed the accounts. they demanded copies of the cards no matter my personal circumstances. Stating they would make a decision "in a couple of day", this drug on for 11 days each time stating "we are reviewing your documents" or "we must have copies of the two credit cards you say you no longer have." Finally, on the 12th day of this blocking scheme, I played all my winnings to 0 and closed the account. Immediately I got two simultaneous messages, on saying I should have been more "patient" (they bill themselves as payout professionals who clear payouts in two days) and the other requesting copies of the two closed credit card accounts which were not used and which had been shredded!With each new communication the exchange from their end got colder and colder and finally ended in attempts to shame me for "not having patience." Rude and unreasonable, I will no longer play at any of the casinos they operate. Check them all out. they are all listed under neath the "chat" icon. Click on it first to get the casino list. I warn you not to go near any of these casinos if you feel you have even a small chance of winning.
Thank you for vote.
You already voted.
Write your reply...
Romania
Admin
16-01-2023
Hi Steven Deines

Hi @Steven Deines, Thank you for your review. Please note that we have further looked into this and the casino's representative informed us that your winnings were played and lost while the casino was verifying your documents. If you have any other questions, we kindly suggest you reach out to the casino's support team. Have a lovely day! Regards, 10casinos.com Support Team

0 0
Thank you for vote.
You already voted.

WRITE A REVIEW

Drag to rate
- / 10
Thank you for rating SlotsRoom Casino
United States
Guest
Review title
Write your review...
Name
Email
Please fill in the required fields.
In order to post your review, please rate this casino.
Thank You!

SlotsRoom Casino WELCOME PACKAGE

Valid on
Bonus
Min Deposit
Wagering
Games
Bonus Code
1st Deposit
210% + 20 FS
$35
40xB
Games:
All except selected games (FS - Diamond Fiesta)
LEGEND10

Info

Country
United States
United States accepted
Languages
English
Currencies
USD
Live dealer
No
Established
2021-06-01
Phone number
1 833-900-3272
Live chat
Yes
Jurisdiction (license)
Anjouan
Certified by
Affiliate Program
Legend Affiliates

BANKING

Minimum deposit
$ 10
Tip: Check Casino Room terms and conditions before depositing real money.
Minimum withdrawal
$ 200
Withdrawal limits
$ 4000 per week
Withdrawal pending time
Wire Transfer - 2-3 business days
Cheques - 3-5 business days
Crypto Wallet - 1-2 business days
Method Deposit Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
Deposit
Withdrawal
BeGambleAware is a charity that focuses on the protection of gamblers across the UK.
The safe environment offers gambling prevention tools and treatment services to all the affected players.
BeGambleAware Official Website